1.Legal Information

This website (the “Website”) is operated by:

PrimeSphere OÜ
Registry Code: 14558243
Registered address: Harju maakond, Tallinn, Kesklinna linnaosa, Rotermanni tn 2-3b, 10111, Estonia
Republic of Estonia
Email: prime.agency@primesphere-ee.com

2. Scope of These Terms

These Terms govern:

access to and use of the Website;
submission of inquiries, requests, and proposals via forms or email;
pre-contractual communications;
provision of services by PrimeSphere OÜ.

By accessing or using the Website, or by contacting PrimeSphere OÜ through the Website or by email, you agree to be bound by these Terms.

3. Informational Nature — No Binding Offer

Unless explicitly stated otherwise in writing by PrimeSphere OÜ:

content on the Website is provided for general informational purposes only;
the Website does not constitute a legally binding offer, public offer, or promise of results;
any examples, case descriptions, figures, timelines, or references are illustrative and may be updated without notice.

A binding agreement for services arises only if:

the parties sign a written contract; or
PrimeSphere OÜ provides explicit written confirmation (including by email) accepting a конкретный scope/quotation/proposal.

4. Services

PrimeSphere OÜ provides strategic marketing, communications, and consulting services, including (non-exhaustive):

brand strategy;
public relations and communications;
marketing strategy and planning;
campaign development and management;
content production;
digital and performance marketing;
consulting and advisory.

Service scope, deliverables, pricing, timelines, KPIs (if any), and other conditions are defined in the applicable contract / statement of work / written confirmation.

5. User Communications

If you send inquiries, briefs, files, or other information to PrimeSphere OÜ:

you confirm you have the right to share such materials;
you agree that PrimeSphere OÜ may use them to evaluate your request, prepare a proposal, and communicate with you;
personal data will be processed according to the Privacy Policy.

6. Intellectual Property

All materials on the Website, including text, design, layout, graphics, logos, and branding elements, are owned by PrimeSphere OÜ or used under license, unless stated otherwise.

You may view and print Website content for internal, non-commercial use only.
Any reproduction, distribution, publication, modification, commercial use, or use for competing purposes requires prior written consent of PrimeSphere OÜ.

7. Confidentiality

PrimeSphere OÜ treats inbound business inquiries and shared materials as confidential to a commercially reasonable extent.
Formal NDA obligations, if required, must be agreed separately in writing.

8. Third-Party Links

The Website may contain links to third-party websites or services. PrimeSphere OÜ does not control such third parties and is not responsible for their content, policies, or practices.

9. Disclaimer of Results

Marketing and communication outcomes depend on multiple external factors. PrimeSphere OÜ does not guarantee specific business results, revenue, conversions, rankings, media coverage, or performance outcomes unless explicitly agreed in writing.

10. Limitation of Liability

To the maximum extent permitted by applicable law:

PrimeSphere OÜ shall not be liable for any indirect, incidental, special, consequential, or punitive damages;
PrimeSphere OÜ is not liable for loss of profit, loss of business, loss of data, or reputational damages arising from Website use or reliance on Website content;
Website availability and uninterrupted operation are not guaranteed.

Nothing in these Terms excludes or limits liability where such exclusion is prohibited under applicable EU or Estonian law.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of Estonia.
Disputes shall be subject to the jurisdiction of Estonian courts unless otherwise agreed in writing.

12. Amendments

PrimeSphere OÜ may update these Terms at any time by publishing an updated version with a revised Effective Date. Continued use of the Website after changes constitutes acceptance of the updated Terms.

13. Contact

Questions regarding these Terms should be sent to: prime.agency@primesphere-ee.com

PRIVACY POLICY (GDPR)

PrimeSphere OÜ
Effective Date: 25 February 2026

1. Data Controller

The data controller responsible for personal data processing is:

PrimeSphere OÜ
Registry Code: 14558243
Address: Harju maakond, Tallinn, Kesklinna linnaosa, Rotermanni tn 2-3b, 10111, Estonia
Email: prime.agency@primesphere-ee.com

2. Applicable Law

We process personal data in accordance with:

Regulation (EU) 2016/679 (GDPR);
Estonian Personal Data Protection Act;
applicable EU ePrivacy rules (cookies and similar technologies).

3. Personal Data We Collect

Depending on how you interact with us, we may collect:

A) Contact and Identity Data

name, surname;
email address;
phone number;
company name;
job title / position.

B) Business and Project Data

inquiry content, project brief, goals;
budget range, timelines;
files and materials you share with us.

C) Communication Data

emails, messages, call notes (where relevant);
your communication preferences.

D) Technical / Usage Data

IP address;
browser type, device information;
approximate location (derived from IP, where applicable);
log data, cookie identifiers (only as permitted and per your cookie choices).

E) Marketing Data (if applicable)

newsletter subscription status;
consent records and preferences.

4. Sources of Data

We collect data:

directly from you (forms, email, calls, messages);
automatically from your device (technical data, where permitted);
from publicly available sources (e.g., company websites or public professional profiles) when relevant for B2B communication, and only where lawful.

5. Purposes of Processing

We process personal data for the following purposes:

responding to inquiries and communicating with you;
preparing proposals and conducting pre-contractual steps;
performing and administering contracts;
invoicing, accounting, and legal compliance;
maintaining business records and internal reporting;
ensuring Website security and preventing fraud/abuse;
analytics and performance measurement (only if you consent to analytics cookies);
sending marketing communications (only if you consent or where otherwise lawful under applicable rules).

6. Legal Bases (Art. 6 GDPR)

We process your personal data based on:

Consent (Art. 6(1)(a)) — e.g., newsletter subscription, non-essential cookies, specific marketing communications.
Contract / pre-contractual steps (Art. 6(1)(b)) — responding to requests, preparing and executing agreements.
Legal obligation (Art. 6(1)(c)) — accounting, tax, statutory recordkeeping.
Legitimate interests (Art. 6(1)(f)) — improving services, securing the Website, managing B2B relationships, and direct B2B communication where allowed.

You may object to processing based on legitimate interests as described in Section 11.

7. Profiling and Automated Decision-Making

We may perform limited profiling for:

audience segmentation;
marketing analytics;
service optimization.

We do not conduct automated decision-making that produces legal effects or similarly significant effects for you (Art. 22 GDPR).

8. Data Sharing (Recipients and Processors)

We may share personal data with trusted service providers (processors) where necessary, such as:

website hosting and infrastructure providers;
CRM systems;
email service / newsletter providers;
analytics providers (only if you consent);
legal, accounting, and professional advisors.

All processors are engaged under applicable data processing terms (Art. 28 GDPR) where required.

We do not sell personal data.

9. International Transfers

If personal data is transferred outside the EU/EEA, we apply appropriate safeguards, such as:

European Commission adequacy decisions; and/or
Standard Contractual Clauses (SCCs); and/or
additional technical and organizational measures where necessary.

10. Data Retention

We retain personal data only as long as necessary for the purposes described above:

Inquiry / pre-contract data: up to 24 months after last contact, unless a contract is concluded or legal claims require longer retention.
Contractual and accounting data: up to 7 years (or longer if required by applicable law).
Marketing / newsletter data: until you withdraw consent or unsubscribe (plus limited retention of consent logs to demonstrate compliance).
Cookie / analytics data: according to the Cookie Policy and your consent choices.

11. Your Rights (Data Subject Rights)

Subject to legal conditions and limitations, you have the right to:

access your data;
rectify inaccurate data;
request erasure (“right to be forgotten”);
restrict processing;
data portability (where applicable);
object to processing based on legitimate interests;
withdraw consent at any time (without affecting prior lawful processing);
lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon).

To exercise your rights, contact: prime.agency@primesphere-ee.com

12. Security Measures

We implement appropriate technical and organizational measures, including:

encryption in transit (SSL/TLS);
access controls and role-based permissions;
secure hosting and infrastructure practices;
confidentiality controls for internal handling of inquiries and client materials.

No method of transmission or storage is 100% secure; however, we maintain safeguards appropriate to the risk.

13. Children’s Data

Our Website and services are intended for business users and are not directed to children. We do not knowingly collect personal data from children.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be published with a revised Effective Date.

COOKIE POLICY (EU / ePRIVACY)

COOKIE POLICY

PrimeSphere OÜ
Effective Date: 25 February 2026

1. What Cookies Are

Cookies are small text files stored on your device when you visit a website. Similar technologies (e.g., pixels, local storage identifiers) may be used for comparable purposes.

2. Cookie Categories We Use

A) Strictly Necessary Cookies

These cookies are essential for the Website to function (e.g., security, load balancing, basic preferences).
They do not require consent.

B) Analytics Cookies (Consent Required)

These cookies help us understand how visitors use the Website (e.g., visits, pages, interactions) to improve performance and user experience.
Analytics cookies are activated only after you provide consent.

C) Marketing Cookies (Consent Required)

These cookies may be used to measure advertising effectiveness or build audiences for marketing.
Marketing cookies are activated only after you provide consent.

3. Consent and Control

On your first visit, non-essential cookies are not set by default.
You can accept, reject, or customize cookies via the cookie banner.
You can withdraw or change consent at any time via the cookie settings link (where implemented on the Website).

4. How to Manage Cookies

You can also control cookies through your browser settings:

delete existing cookies;
block cookies;
set notifications.

Note: blocking strictly necessary cookies may affect Website functionality.

5. Third-Party Cookies

If we use third-party services (e.g., analytics or marketing platforms), such third parties may set cookies on our Website only according to your consent settings. Specific tools and cookies (names, providers, retention) should be disclosed in the cookie banner/settings interface.

6. Updates

We may update this Cookie Policy when our Website tooling changes or legal requirements evolve. The current version is published with its Effective Date.

ACCESSIBILITY STATEMENT

PrimeSphere OÜ
Effective Date: 25 February 2026

PrimeSphere OÜ is committed to ensuring digital accessibility for all users, including people with disabilities.

1. Standard

We aim for conformance with:

Web Content Accessibility Guidelines (WCAG) 2.1 Level AA

2. Measures We Implement

We work to support accessibility through:

semantic HTML and meaningful structure;
logical heading hierarchy;
keyboard navigation support;
sufficient color contrast;
alternative text for meaningful images;
visible focus indicators;
accessible forms and error hints where possible.

3. Ongoing Improvements

Accessibility is continuously monitored and improved as part of Website development and content updates.

4. Feedback and Contact

If you encounter accessibility barriers or need content in an alternative format, please contact us:

Email: prime.agency@primesphere-ee.com

We will respond within a reasonable timeframe and make good-faith efforts to address issues.